13-Sending Grades from Canvas to Banner
Last updated by neal.legler 4 years agoSending grades from Canvas to Banner
Before you begin
Reviewing and submitting grades
CURRENT ISSUES: If you receive the message "An error has occurred, contact your System Administrator", you will have to enter your grades manually using the Faculty Grade Entry Form in Banner, see Registrar Resources. This is a known issue due to auditor enrollments. If your course has students enrolled as auditors you will receive an error when submitting final grades. We are working with our support teams to address this issue.
In the Final tab, review the students' grades for accuracy. If you need to make adjustments you should make them in the Canvas Gradebook first, but you can also change the final grade by entering a new grade in the Final Grade box for each student.
For students with failing grades refer to the Submitting a failing grade section.
For any student who will be receiving an incomplete, delete the grade from the Final Grade box for the student. Incomplete grades are to be submitted in ServiceNow, see Submitting an incomplete grade.
If the grades are accurate, scroll down to the bottom of the page and click Submit
If the grades were successfully submitted, a message indicating the number of successful submissions will be displayed.
If there were error messages, a message indicating the number of unsuccessful submissions will be displayed. Under each student that has an error there will be an explanation of the error.
If the grades were successfully submitted, a message indicating the number of successful submissions will be displayed.
If there were error messages, a message indicating the number of unsuccessful submissions will be displayed. Under each student that has an error there will be an explanation of the error.
Submitting a failing grade
For each student with a failing grade, enter the last date of attendance in the Last Attended Date box.
Submitting an incomplete grade
NEW: Incomplete grades are to be submitted in ServiceNow
The USU policy for incomplete grades requires instructors to provide documentation with an incomplete grade submission. The documentation is to be shared with the student and to include outstanding coursework required to complete the course and an agreed-upon date when the coursework will be completed. Instructors are to document what grade the student will receive if they fail to complete their work by the agreed-upon due date.
To streamline the process, the Registrar’s Office has created a new ServiceNow form with all the necessary steps to submit an incomplete grade. Once the request has been submitted, it will be sent to respective students for approval before being processed by Registrar’s Office.
Because this process now exists in ServiceNow, incomplete grades have been removed from the Canvas and the Banner grade submission applications. If you have questions, please reach out to Adam Gleed in the Registrar’s Office at 435-797-7095.
Submitting individual grades
If you want to submit the grades for a single student or several students you will need to remove the grade from each student you do not want to be submitted.
Checking Banner to verify grades were submitted
The Faculty Grade Entry form in Self Service Banner will allow you to review your grades. For more information about using Faculty Grade Entry, please refer to the Registrar's Banner Faculty Grade Entry tutorial .
Registrar Resources
Grade passback issue solutions
Error: Last date attended
Solution: Students receiving an F grade need to have a date entered that was the last day of them participating in class. Date needs to be in the format of MM/DD/YYY
For online courses, the date of the last assignment submitted is often used as a proxy for attendance. That info can be found in the Access Report
Error: “The session has expired” is due to third party cookies being blocked.
Error: page doesn't load - also due to third party cookies being blocked
Solution:
In Chrome on the "Submit Grades to Banner" page, they will see an eyeball icon on the right side of the address bar. Clicking on that eyeball icon will reveal the pages that are being blocked. If they will allow the Ellucian cloud page, that should resolve the issue.
Try having them copy the tool URL from the Navigation and add ?display=borderless and enter that in a new tab, that will allow them to launch the tool so https://usu.instructure.com/courses/646495/external_tools/32947?display=borderless
Error: “Contact System Admin”
Solution:
This is being caused by students who have registered for the class as an "Auditor". There is an issue with how ILP handles these.
Second rate solution: Instructor will need to enter grades manually in Banner. Instructions from the Registrar's Office here: https://www.usu.edu/registrar/files/forms/banner-faculty-grade-entry.pdf
If the course is a cross-listed course, the instructor can use the passback for the other sections by deleting the grades from all students in the section where the auditing student is registered and submit the grades for the other sections to Banner. The instructor will then have to go to Banner to manually enter the grades for the students in the section where the auditing student is enrolled.
There is a feature in the faculty grade entry form to generate a grading export excel file that they can put the grades in and then import that.
Error: The letter grade A is not valid for the course.
Solution:
This may be happening when the grading mode is P/F. In which case, grades will need to be entered in Banner.
Error: User does not have access to grades for a given semester or term.
Solution:
This message is returned in the case of a co-instructor situation when the instructor trying to submit the grades is not the instructor of record.
Error: User trying to submit grades from an iPad
Solution:
On the iPad, turn off "prevent cross site tracking" in Chrome. The user can turn it back on when they are finished submitting grades.
