Grade Passback Issue Solutions for Submitting Final Grades
Grade Passback Issue Solutions for Submitting Final Grades
Errors
Last date attended
Solution : Students receiving an F grade need to have a date entered that was the last day of them participating in class. Date needs to be in the format of MM/DD/YYY
For online courses, the date of the last assignment submitted is often used as a proxy for attendance. That info can be found in the Access Report
“The session has expired”
Due to third party cookies being blocked.
Page doesn't load
Due to third party cookies being blocked.
Solution :
In Chrome on the "Submit Grades to Banner" page, they will see an eyeball icon on the right side of the address bar. Clicking on that eyeball icon will reveal the pages that are being blocked. If they will allow the Ellucian cloud page, that should resolve the issue.
Try having them copy the tool URL from the Navigation and add ?display=borderless and enter that in a new tab, that will allow them to launch the tool so https://usu.instructure.com/courses/646495/external_tools/32947?display=borderless
“Contact System Admin”
Solution :
This is being caused by students who have registered for the class as an "Auditor". There is an issue with how ILP handles these.
Second rate solution: Instructor will need to enter grades manually in Banner. Instructions from the Registrar's Office here: https://www.usu.edu/registrar/files/forms/banner-faculty-grade-entry.pdf
If the course is a cross-listed course, the instructor can use the passback for the other sections by deleting the grades from all students in the section where the auditing student is registered and submit the grades for the other sections to Banner. The instructor will then have to go to Banner to manually enter the grades for the students in the section where the auditing student is enrolled.
There is a feature in the faculty grade entry form to generate a grading export excel file that they can put the grades in and then import that.
The letter grade A is not valid for the course.
Solution :
This may be happening when the grading mode is P/F. In which case, grades will need to be entered in Banner.
User does not have access to grades for a given semester or term.
Solution :
This message is returned in the case of a co-instructor situation when the instructor trying to submit the grades is not the instructor of record.
User trying to submit grades from an iPad
Solution :
On the iPad, turn off "prevent cross site tracking" in Chrome. The user can turn it back on when they are finished submitting grades.
